Technical Support Engineer - This position is based in SingaporeCompany DescriptionCompany is the fastest-growing enterprise subscription company have ever seen. The key product is a globally scalable hybrid transactional and analytical database and one of the most popular open-source databases in the world, which enables companies to painlessly scale their business while keeping the underlying infrastructure simple. The product has been trusted and verified by web-scale application leaders and adopted by over 1500 users across industries. What We Are Looking For • Strong background in Linux/Unix administration; • Minimum 3 years of experience in designing, building, testing, and maintaining enterprise software applications; • Working understanding of code and script in Python, Shell, or Golang; • Experience with web server, distributed system, load balancing, and system monitoring; • Familiarity with the setup, configuration, and optimization of Nginx, LVS, Keepalived, Zabbix, MySQL, Redis, etc.; • Docker/Kubernetes knowledge is a strong plus; • Experience in one or more public cloud environment, e.g. AWS, Azure, Google Cloud Platform; • Experience in automated operations using Puppet, Ansible, or SaltStack; • Bachelor’s degree in computer science strongly preferred; • Willingness to travel to customer sites; • Mandarin and English fluency. What You Will Get To Do • Orchestrate the deployment and upgrades of the product cluster both in the client’s private environments and in the cloud; • Be responsible for product deployment, configuration management, system monitoring, and online diagnosis; • Provide on-premise service to enterprise customers; • Facilitate upgrades, patches, maintenance, and operations of the cluster; • Deliver quality service to customer's requests in a timely and professional manner; • Provide best practices guidance and support for architecting and building our customers specific solution; • Bui
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